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What Governs Your Account on selir77

Our terms set out the rules that apply when you access selir77 from Indonesia — covering account use, data handling, and the boundaries of our service. Availability depends on local law and is open to you where eligible regions permit it.

Indonesia-eligible accessDANA, OVO, GoPay wallet useAccount and data rulesJurisdiction-dependent terms
selir77 What Governs Your Account on selir77
CONTACT CHANNELS

Reach Us About Policy or Account Questions

If you have a question about how our terms apply to your account — or you need to request a data change, raise a dispute, or flag a policy concern — our support team handles these through the channels below. For wallet-related disputes involving DANA, OVO, or GoPay, include your transaction reference when you write in.

Live Chat Available directly from your account dashboard. Start a chat to ask about terms, account status, or any data-related request. Responses are handled in English.
Email Support Write to our support address for formal policy queries, account disputes, or data-access requests. Include your registered account ID and the wallet type you use.
Help Centre Browse policy articles, account FAQs, and wallet-specific guidance in our Help Centre. Covers DANA, OVO, and GoPay account topics in detail.
DATA AND SECURITY

How We Handle Your Account Data

Your account data is stored and processed in line with the terms you accepted at registration. We keep only what is needed to run your account and process your transactions through DANA, OVO, or GoPay. You can request a copy of the data we hold, ask us to correct it, or close your account at any time through support. Data retained after account closure is limited to what we are required to keep for compliance purposes.

Cookie Policy

We use cookies to keep your session active and remember your device. You can manage cookie preferences from the settings menu inside your account.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, change your password immediately and contact support via live chat.

Data Retention

We retain transaction records and account data for as long as required under applicable rules. After account closure, personal data is deleted outside of mandatory retention periods.

Data Requests

To request access to, correction of, or deletion of your personal data, contact our support team by email with your account ID. We will respond within a reasonable timeframe.

Common Questions About Our Legal Terms

These answers cover the questions we hear most about how our terms work, what data we hold, and what you can do about it.

Yes. Funding your account via DANA, OVO, or GoPay does not change which terms apply to you. Our policy covers all transactions regardless of the wallet you use.

Access depends on local law and is available where your region permits it. We do not accept accounts from locations where access is restricted under applicable rules.

Send a data-access request to our support email with your registered account ID. We will confirm receipt and respond within a reasonable period.

We delete personal data after account closure except where we are required to retain transaction records for compliance. You can ask support what is retained and for how long.

Raise a formal dispute via our email support channel. Include your account ID, the relevant transaction or decision reference, and your preferred wallet — DANA, OVO, or GoPay — if the dispute involves a payment.

We post updates to these terms before they take effect. Continuing to use your account after a change is posted means you accept the revised version. Check this page for the current terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.